Business Technology Support Services

Program Overview

Business technology services include programs that are available to all NCG members to support and provide efficiencies, training and IT security. Currently, the following programs are available:

  • Paperless invoicing and a tool which provides automation for GL coding
  • Customer relationship management (CRM) tool that enables co-ops to better manage and market to their members and customers
  • KnowBe4 training which provides a formal cybersecurity education to our member’s workforce
  • IT assessments which will analyze and identify the scope of improving the existing IT infrastructure, security, processes and co-op performance

Looking for support for other departments? Find information about our finance support services, HR support services, marketing support services, deli support services, center store support services, meat and seafood support services, or produce support services.

Program Details

Business technology services include programs that are available to all NCG members to support and provide efficiencies, training and IT security. Currently, the following programs are available:

  • Paperless invoicing and a tool which provides automation for GL coding
  • Customer relationship management (CRM) tool that enables co-ops to better manage and market to their members and customers
  • KnowBe4 training which provides a formal cybersecurity education to our member’s workforce
  • IT assessments which will analyze and identify the scope of improving the existing IT infrastructure, security, processes and co-op performance

Looking for support for other departments? Find information about our finance support services, HR support services, marketing support services, deli support services, center store support services, meat and seafood support services, or produce support services.

Program Resources

Program Contact
Dick Bachmeier
Business Technology Program Manager
(612) 343-2978
Rhiannon Pearson
Retail Business Technology Program Manager
(612) 343-2902
Eric Struve
Retail Business Technology Director
(612) 343-2903
Kelly Wichert
Retail Business Technology Program Manager
(612) 343-2980
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