Do you need help growing sales and creating an exceptional customer experience? Want to learn strategies for merchandising, margins, or pricing? Co+op U has you covered! Co+op U is a one-stop shop for NCG training and professional development programs tailored specifically for your retail grocery co-op. In Co+op U, you can learn best practices for a wide variety of skills, including de-escalating difficult situations with customers, supervisory skills and understanding financial statements. You can also register for NCG’s in-person programs in Co+op U. Below are some ways to get the most out of Co+op U in 2025.
Check Out Co+op U’s Most Popular Courses
Have you taken the most popular courses in Co+op U? Some of the top 10 favorites from the past year come from the customer experience and supervision series.
Here are the 10 most popular courses in Co+op U:
- Communicating as a Supervisor
- Customer Experience: Introduction
- What Is a Co-op
- Intro to Supervision
- Fostering a Culture of Accountability
- Coaching for Success
- Supervising Former Peers
- Difficult Conversations
- Customer Experience: Customer Conversations
- Customer Experience: Customer Perceptions
Take Courses Specific to Your Department
With over 240 courses in Co+op U, it may be challenging to know where to start. Co+op U offers department playlists, so you can choose which courses to take based on your co-op department. You can even build your own custom playlists to save courses you want to take and track your progress. Visit the Playlist FAQ page to learn more about following and creating playlists, or browse the Playlist Library under the “Browse Playlists” button on the Co+op U homepage.
Start Learning Today
Co+op U’s on-demand offerings are convenient, efficient and allow you to select topics based on your needs. You can choose from over 240 interactive courses at any time and complete training at your own pace. Your co-op can access the library of on-demand training or load and manage its own training in Co+op U for no cost. Any co-op staff member with a Co+op U user account can take advantage of the ever-growing catalog of resources available. New user accounts can be requested on the Co+op U home page.
Check out Co+op U to view the course catalog and start improving your team’s skills. Questions about Co+op U can be directed to peopleandculture@ncg.coop.
