Program Overview
NCG’s Member CRM Program is a cloud-based business application that allows co-ops to easily manage the co-op’s member information in one place.
How it Works
The application provides an online portal for member sign up and account maintenance and connects with your point-of-sale (POS) system to provide you with quick access to member shopping trends via a flexible and on-demand reporting tool. The integration of demographic and transaction data allows co-ops to identify opportunities for targeted marketing and improve outreach to members.
Key Benefits
NCG’s Member CRM Program allows the co-op to manage member information and activity in one place. Because the program is cloud-based, data can be managed from any location. This program also makes it easier for co-op members to sign up and join, as well as manage their own account information and communication preferences. Finally, the Member CRM program brings with it robust tools to allow for targeted marketing and reporting on membership.
How to Enroll
NCG’s Member CRM Program has seen several successful phased launches, and these launches have taught us that alignment in POS configurations is crucial to speed and success. As such, we have prioritized and aligned POS configuration work for Next Level.
As a result, we are pausing the Member CRM Program to new member onboardings at this time as we work toward our Next Level initiatives. Members who are currently using the system will continue to do so without any interruptions. We look forward to reshaping this program in the future to better serve our members.
Program Details
NCG’s Member CRM Program is a cloud-based business application that allows co-ops to easily manage the co-op’s member information in one place.
How it Works
The application provides an online portal for member sign up and account maintenance and connects with your point-of-sale (POS) system to provide you with quick access to member shopping trends via a flexible and on-demand reporting tool. The integration of demographic and transaction data allows co-ops to identify opportunities for targeted marketing and improve outreach to members.
Key Benefits
NCG’s Member CRM Program allows the co-op to manage member information and activity in one place. Because the program is cloud-based, data can be managed from any location. This program also makes it easier for co-op members to sign up and join, as well as manage their own account information and communication preferences. Finally, the Member CRM program brings with it robust tools to allow for targeted marketing and reporting on membership.
How to Enroll
NCG’s Member CRM Program has seen several successful phased launches, and these launches have taught us that alignment in POS configurations is crucial to speed and success. As such, we have prioritized and aligned POS configuration work for Next Level.
As a result, we are pausing the Member CRM Program to new member onboardings at this time as we work toward our Next Level initiatives. Members who are currently using the system will continue to do so without any interruptions. We look forward to reshaping this program in the future to better serve our members.