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Co op Development

Co-ops Rise to the Challenges of 2020

In a tumultuous year that brought a global pandemic, a severe economic downturn and a resounding call for racial justice, co-ops have been a beacon of hope in responding to challenging circumstances.

Proceed with Intention

What do you do when the world turns upside down? During 2020, co-ops responded quickly to the many unknowns and challenges associated with the COVID-19 pandemic. We leaned on the cooperative principles and service to one another. And while our world remains volatile, uncertain, complex and ambiguous, there are reasons to be optimistic.

Looking Back on Recent Co-op Success Stories

In case you missed it: From hosting virtual events and holding online elections to repurposing store fixtures, co-ops are supporting their communities and showing innovation in creative ways during the pandemic.

Showing Staff Appreciation during COVID-19

Showing gratitude to employees and recognizing the vital work they do is not only crucial to their sense of wellbeing, but also provides a deepened sense of support while they continue to do essential work for their communities. Here are a few ways to recognize employees.

Co-ops Respond to George Floyd’s Murder

:  Co-ops across the country are adding their voices to the call for justice for George Floyd and other victims of police brutality, as well as an end to systemic racism. See how co-ops are responding with words and action.

Customer Experience (CX) Survey Update

As COVID-19 continues to have an impact on the world and in our communities, it is important to understand your customers’ shopping experience. The CX Survey gives us a window into customer perceptions and insight into changes that can be made. 

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