News & Info

Browse timely, informative articles and news items of interest to NCG co-ops.

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Mississippi Market Passes $1M in Round-up Program

Since 2015, Mississippi Market customers have made donations at the register to benefit local nonprofit organizations working primarily in the areas of food access, racial and social justice, and local food system support.

Using NCG Promotions for a More Positive Price Image

Co+op Deals, Flash Sales and BOGO help co-ops extend value to customers and project a positive price image. To ensure shoppers are aware of these money-saving promotions and maximize the benefit to your co-op, learn more about NCG’s resources and capture the full potential of these programs.

Prepared Foods Margin Management During Inflation

Inflation has hit prepared foods hard. Margin erosion is a growing concern and finding the balance between serving customers high-quality food while keeping costs down is challenging. These strategies can help you review menus, control costs and raise prices without turning away customers. 

Erie Food Co-op Opens Second Location

Erie Food Co-op’s new store, which will share a market space with two other local food businesses, came about as a partnership with the Erie Downtown Development Corporation, working to revitalize the city’s downtown area.

Take Action: CX Program Provides Insights for Improvement

Twice a year, SMG, the vendor-partner for NCG’s Customer Experience Program, analyzes our collective program results and provides us with insights on how we can improve customer satisfaction as a system. Here are three actionable opportunities idenfied in SMG’s February 2022 update. 

Creating Effective Promotional Plans

Effective promotional planning is based on a strong foundation and knowing what your co-op wants to accomplish. A strong promotional plan will leverage the strengths and resources of the team to create a promotion that benefits all stakeholders — shoppers, vendors, staff, your co-op and your community. Here are some examples, ideas, tools and inspiration

River Valley Co-op Solar Array Benefits Low-Income Households

River Valley Co-op’s Easthampton, Mass., location features a large solar array in the parking lot. Thanks to a partnership with fellow cooperative Co-op Power, the solar panels will assist 100 low-income households by providing a 15% discount on their electricity costs.

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