“The most creative and undaunted in overcoming the myriad difficulties presented by COVID-19.” That’s how Progressive Grocer describes the winners of its annual “Outstanding Independent” award — an accolade that honors three NCG member co-ops this year.
Co+op U offers more than 100 interactive courses that can be taken at any time and allow staff to choose the topics they need most for their current situation or development needs. Here’s what’s new.
Shopping habits and customers’ needs have changed over the past year – and that means the deli will need to change, too. To revive prepared foods sales, your co-op may need to take some risks in order to reap rewards.
2020 taught us a lot about shoppers’ priorities and what they’re thinking about when they head to the store. Looking at a 52-week period of data from SPINS Natural Enhanced Channel and SPINS Conventional Channel (powered by IRI), we found trends that emerged in 2020 and are positioned to take center stage throughout 2021.
Many of the usual ways people connect with each other and do good in their communities have been disrupted this year. Despite this, co-ops have found new and creative ways to include shoppers in their community outreach.
As co-ops consider how to refocus, revive and re-invigorate our businesses for a new year, major recent news about e-commerce, federal loan funding and cybercrime can serve to guide our thinking.
In a tumultuous year that brought a global pandemic, a severe economic downturn and a resounding call for racial justice, co-ops have been a beacon of hope in responding to challenging circumstances.
What do you do when the world turns upside down? During 2020, co-ops responded quickly to the many unknowns and challenges associated with the COVID-19 pandemic. We leaned on the cooperative principles and service to one another. And while our world remains volatile, uncertain, complex and ambiguous, there are reasons to be optimistic.
With millions of people in America facing food insecurity during the coronavirus pandemic, co-ops around the country have stepped up to help their communities through the crisis. Read about two New York co-ops that provided Thanksgiving meals to neighbors in need.
As customer trends change, so does the data, and with the pandemic in full swing, we know that our shoppers’ needs continue to evolve. The right tools and insights to evaluate your performance and monitor your in-store shopping trends are essential to keeping up with changes and understanding customer satisfaction over time.
