Customer Experience (CX) Program
Our Customer Experience (CX) Program allows stores to capture post-transaction shopper feedback, measure satisfaction and improve customer loyalty.
Programs & Services
Programs and Service content referenced by events and resources. Contacts will be assigned and access can be managed on a per node bases.
Flash Sale
Flash Sale(s) is a deep discount, short-term promotion to be executed locally by co-ops. NCG offers preferred practices and marketing materials.
Prepared Foods Playbooks
Operational playbooks to help improve department execution in specific categories.
Deli Recipes and Ideas
Popular recipes and program ideas contributed by co-op deli managers around the country.
Deli Programs and Menu Development
NCG deli programs and popular recipes and ideas contributed by co-op deli managers around the country.
Supervision Series
The Supervision Series of e-learning courses provides useful tools for new supervisors or those preparing to become a supervisor.
Increasing Food Access
NCG supports access to food for people of all income levels through programs like Co+op Basics and by advocating for federal nutrition programs like SNAP, WIC and fruit and vegetable incentive programs like GusNIP.
Fresh Deals
Fresh Deals is a suite of promotional materials designed to improve price image and encourage weekly trips to the co-op through weekly deals on fresh products.
Five Keys to New GM Success
This program draws on NCG’s knowledge and experience working with new general managers. Participants will learn the five most important things to pay attention to and act upon as a new GM.