Co-ops have responded to the year’s unique challenges with ingenuity, resilience and compassion. As we close out 2021, let’s look back at the remarkable accomplishments co-ops have made to support their shoppers, staff and communities.
NCG co-ops met the challenges brought on by the COVID-19 pandemic and ended the year with the strongest system sales growth since 2014. There are, however, several upcoming challenges we should be prepared to take on in 2022.
Together, NCG co-ops have agreed to annually report on core metrics, which we refer to as Impact Metrics, and we use this aggregate data to leverage NCG food co-ops’ influence within the natural foods industry, as well as with federal lawmakers and consumers. Find out how your co-op can contribute.
The holiday season can be the most wonderful time of the year, but it can also be the most stressful, especially when working in retail. Check out these ideas for lowering stress during this busy time of year.
Never underestimate the power of a simple “thank you!” It’s important to appreciate staff for their contributions to the co-op’s success — especially during the hectic holiday season. Here are some ideas for meaningful employee recognition.
Health and wellness remain top of mind, and people feel empowered to put themselves first. This mindset influences four trends that will continue to grow as we head into 2022, giving co-ops an exciting opportunity to connect with shoppers and help them on their wellness journey.
From stocking and promoting the products of Black-owned brands in the store to spotlighting the contributions of Black farmers, entrepreneurs and cooperators — there are many ways for co-ops to observe Black History Month.
The benefits of cross training employees can be a valuable return on investment for your co-op. A well-planned and intentional cross training program can lead to more flexibility in scheduling, contingency plans for vacations, busy holidays and absenteeism.
Documenting tasks using a standard operating procedure, or SOP, can reduce stress, improve productivity and enhance ability to deliver great customer service. Learn the ingredients and steps for creating an effective SOP.
Shoppers are willing to splurge on sweets during the holidays, making it a perfect time to showcase your in-store bakery! Consider these suggestions and trends to help prepare your co-op’s bakery for holiday success.
