What’s New in Co+op U
Co+op U offers more than 100 interactive courses that can be taken at any time and allow staff to choose the topics they need most for their current situation or development needs. Find out what’s new.
Co-ops Respond to George Floyd’s Murder
: Co-ops across the country are adding their voices to the call for justice for George Floyd and other victims of police brutality, as well as an end to systemic racism. See how co-ops are responding with words and action.
Customer Experience (CX) Survey Update
As COVID-19 continues to have an impact on the world and in our communities, it is important to understand your customers’ shopping experience. The CX Survey gives us a window into customer perceptions and insight into changes that can be made.
Tips to Hire and Onboard During Social Distancing
Every co-op and every community is in a different place in the employment cycle because of the pandemic. Some may be looking to rehire employees after a furlough while others are in need of filling new or temporary positions. No matter where you are in this cycle with employees, it is time to think about
Top Ten IT Security Tips
The Internet is full of malicious links and viruses, and the people who would like to hack into your accounts are always finding new ways to get around security measures. One wrong click can end up costing a lot, and maintaining security of all devices and computers is essential. Here are our tips for staying safe.
Emerging Shopping Trends
The coronavirus outbreak is challenging co-ops to find ways to respond to new shopping behaviors and consumer priorities. Read about new shopping patterns to watch for, and some trends we expect to emerge.
Advertising during a Pandemic?
There’s a role for advertising during a pandemic — and it will be required to keep the co-op thriving — but we’ll need to use different strategies and messaging than our usual playbook.
Rethinking Meal Solutions
While self-service food bars are closed for business, co-ops have found creative ways to keep providing shoppers with the convenient, healthy meals they crave with family-style heat-and-serve options.
Ingenuity and Generosity: More Ways Co-ops are Serving the Community During a Pandemic
Co-ops are adapting quickly to COVID-19, demonstrating ingenuity to meet their customers’ needs and serving their communities with generosity. Here are more examples of co-ops responding to the crisis with creative solutions.
Communication Tips for the COVID-19 Pandemic
After almost a year of pandemic, new challenges still pop up all the time. Here are some tips for formulating a strategy to communicate with shoppers.
