Family-friendly Shopping at the Co-op
Co-ops can embrace the opportunity to welcome kids and families and turn a challenging experience into a delightful one! The formula is simple: food, facilities, function and fun.
Fresh Department Sampling Program – It’s Not Just for Produce Anymore!
Everyone loves free and everyone loves food. Sampling products is the best thing you can do to draw customers to you.
Create a Food Safety Culture at Your Co-op
A foodborne illness outbreak is a nightmare scenario that can damage your co-op’s brand and destroy the trust of your community. Using Active Managerial Controls can reduce the risk and support your commitment to food safety.
Five Fast Tips for Deli Departments
Seasons change and so does customer preference. What doesn’t change is your need for effective merchandise planning that focuses on your customer needs.
Co+op Explorers Gets Cooking
With Co+op Explorers, we’re proud to offer co-ops a wide array of support materials designed to have a big impact on your smallest customers.
Five Ways to Welcome People to the Co-op
Our consumer research tells us that co-ops need to be more welcoming to shoppers and improve the customer experience. As a result, NCG is pursuing major projects around messaging co-op differentiators, using common owner rewards, and developing a more inclusive and customer-centric culture. In the meantime, what can we do to make people feel welcome at the co-op?
Invite Your Community to Build a Climate-friendly Food System
Your co-op is a tremendous resource for people in your community who are interested in building a more sustainable food system, and the time to tell that story is now!
Is Your Customer Service Desk a Fort?
Customer service desks are a popular component for front end design in food co-ops, but as labor becomes more expensive and productivity goals increase, is the work done at your customer service station achieving the co-op’s customer experience objectives?
Game Day Merchandising Tips for Fresh Departments
Get your game on! Maximize sales of game day favorites like avocados, wings and deli trays for your fresh department with merchandising tips from NCG’s fresh program managers and retail specialists.
Cash Management Resolutions to Finance Co-op Reinvestment
Reinvesting in the co-op can improve customer experience and sales growth — and it requires cash. Here are three New Year’s cash management resolutions to help you finance reinvestment out of cash flow from operations.
